Short, practical pieces on what actually works on a waiting-area screen.
Hospitals already have screens across OPDs, diagnostics, pharmacies and waiting areas. By centrally managing these displays for live queues, patient education, hospital communication and approved promotions, hospitals can turn existing TVs into a measurable media and communication network.
Perceived waiting time falls sharply when patients can see their position in the queue. Here is what to put on the screen, and what to leave off.
Before you buy a single screen, settle these eight questions — power windows, content ownership, approval flow and who reads the utilisation report.